Due to unforeseen circumstances, your delivery can get delayed. A new delivery timeframe will be shared with you when you track your shipment on our website. However, in case you have any additional questions or concerns, please contact us through email ship@ihcexpress.com or telephone 845-818-1272
To track your shipment, visit ihcexpress.com, enter your tracking ID and click on 'TRACK'.
'Pick up' status means that IHCExpress hasn't received the physical shipment from your merchant. Please contact your merchant for further assistance.
please contact us through email ship@ihcexpress.com or telephone 845-818-1272 . The proof of delivery will be sent to you over email.
As a delivery partner, we cannot change your address from our end. Please contact your merchant for changing your delivery address.
We prefer delivering your shipment to you in person. However, if you are not available to receive your shipment, please direct our delivery partner to the alternative person when he calls you. You can also share your neighbour\'s details with us through our tracking page.
IHCExpress usually attempts to deliver the shipment on the following business day if you have missed a delivery
When your shipment is out for delivery, it can be delivered to you anytime between 10:00 am and 8:00 pm on the same day.
We understand that you wish to ensure that the shipment is as per your expectation before accepting it. However, currently, we do not provide an open delivery service. In case of any product related issue, please contact your merchant.
We prefer delivering your shipment at your doorstep, however, if you wish to self collect it, then please contact us.
You need to carry any government ID proof .
Unfortunately, this service is temporarily unavailable due to the COVID-19 pandemic.
As a part of the company policy, we do not share the phone numbers of our delivery agents. However, please be assured that our representatives will contact you if they face any difficulty in locating your address.